Hyeonji L.
Decided to play the piano again after 15 years. Awesome piano!
Never expected this quality for the digital piano. Highly recommend to anyone looking for a digital piano.
MUHAMMMAD B.
It's really good and I am having fun operating every day. Though power supply was missing in the package which gave me some trouble and waiting time to get it, but Donner was very positive during this period and also reimburse the money I paid for buying it. Thanks Donner.
Ann B.
I love my new piano. Thank you.
Guillermo .
In general satisfied with the instrument. It delivers what the specifications say. I only would like it to come along with a stand or with suggestions on how to get one appropriate to the instrument.
drebot
Very pleased with this piano. I was looking for a fully weighted keyboard with 88 keys just for casual home use, and we are very happy with this one! The only minor thing to get used to was that the keys require a slightly firmer touch than our other regular piano, unsure if this could be said about all digital pianos or not. Overall we are very happy with the purchase! It arrived 3 days early too, always a bonus!
linda e.
Very good quality for the money.
dees n.
i have had it for a few days and so far its been great its feels and sounds good
Cheryl C.
Great sound, nice solid feel, excellent service and great warranty.
Bruce
So, I've had my DEP-20 now for a week. I am very happy I bought it.
I shopped around for just the right digital piano for about three months. I finely chose the DEP-20 because it has far more for under $400.00 than anything else out there right now. The most important tones (digitized instrument sounds) are very good and it has way loads more of them that its competition. The same is true with everything else about the DEP-20. It has far more rhythms, far more demos, far more features and far more connectivity options in this price range.
Also, it has a very strong case that can stand up to being carried around to gigs and other things. The sheet music stand it comes with is built like the case as one thick, strong, large piece of plastic and that is something you usually only find on much more expensive pianos. It has two headphone ports on the front of the case and two speakers on top but also two more speakers on the underside of the case and three short legs to keep the underside speakers above a tabletop. Donner has thought of everything.
I have to admit I was skeptical at first about just how good a digital piano could be for under $400.00 but now that I have practiced and played on my DEP-20 everyday for a week I think of the DEP-20 now as a beginners dream come true. I highly recommend it.
Also, I want to say customer service at Donner is world class.
Gene B.
I have had this piano for about a week and its really awesome. I am a beginner and the keys feel great, fully weighted. It sounds great. It came well packaged. I appreciate the included Sustain pedal. Its an excellent piano at this price point!
Ashley C.
This keyboard worked great until it stopped turning on. Now we are being ghosted by Donner and are stuck with a $300+ keyboard that doesn't turn on, and no replacement in sight.
Holly M.
This keyboard plays beautifully! The sound is amazing! I also loved the weighted keys making the feel of playing a real piano. I would highly recommend this keyboard for an level pianist, from beginners to advanced. The shipping speed was great too! I ordered it on one day and received it the very next day!
Brent C.
When I received this instrument, I was delighted with its grand piano sound. Delighted with the sustain pedal. Delighted with the front headset hook up. After that, the search for various other voices was annoying. Also, the litany of useless voices was mind boggling. 80% of the sounds I've never heard of nor care about. As well as some of the crazy noises. The instrument would've been 100% better if you stuck with AUTHENTIC ORCHESTRA voices. Like I said in the beginning, the grand piano voice was stunning. Its takes 16(+ hits) to get to the organ voices. 40+ to get to a violin. 40-48+ to get to strings. After that...who cares. (55 Orch Hit...what idiot invented that one?) Brass selection are terrible. I'm not going to assess any of those. None of them sound authentic. Here's a thought...steal some of YAMAHA'S voices. I should've bought there's at a higher price. The Donner DEP-20 was cheaper.
Bonnie G.
Working out great for piano lessons so far! We just need to buy a stand!
Matthew M.
I have never played piano or keyboard before and I realized that I have really enjoyed the sound. Playing guitar and bass guitar (as a hobby - I’m not a pro by any means) before this, I have found that this keyboard has everything I was looking for as a starter. I had weighed my options for a few days when I knew I wanted to get a keyboard, and found that the price ranges came with sacrifice; keyboards from other brands that were the equivalent of the DEP 10 would leave me out of the experience of owning a more portable version of a real piano. So, I looked to the DEP 20, which has better features for a bit of a price increase. This keyboard has got everything I, and I imagine any other beginners would be looking for. I highly recommend this keyboard in particular for someone looking to get in to piano and stick with it because it leaves minimal sacrifices in terms of quality for the price it demands. Be cautious of purchasing the DEP 20 if you believe that this cost may come back around in the end because you will not play it. But no doubting that this keyboard will find fulfillment in the hands of someone who will simply enjoy being able to play songs on piano.
Jim G.
Probably not for advanced uses, due to less detail in the key pressure sensitivity levels, but for my purposes, I'm very happy.
The key weight has the feel of a piano, which was what I was needing, for a beginner practice piano.
Good feel and build quality, without breaking the bank.
Jaylin G.
Loved it so much!
john s.
i have had it for over a week and so far its been great
Dave L.
Great product, the only thing better than a rose on my Donner piano is tulips on my organ!
Marc
Made a purchase and want to cancel and buy something different from Donner.
I sent a chat through Facebook and two emails.
No response and no phone number to call.
Milton W.
I bought this as a replacement for an older Casio keyboard to use for church. This far exceeded my expectations. I don't really play many sounds other than the Piano sound, but the sound is very full and has so much life. It is something that I would recommend to anyone that isn't looking into the "Premium" end of the spectrum. The few sounds that I use on here are miles better than anything close to the price range.
Sarina
This piano works amazing! It has all 88 keys and it sounds like an actual piano. In surprised at how good it it is for the price. It's great for beginners or anyone who wants a piano on a budget. The speakers work great, and so do the volume contols. It has more than enough buttons and voices for a beginner or anyone that doesn't want something too flashy. It has weighted keys and touch sensitivity. I am 100% pleasantly surprised.
The only problem I have is the audio port for the headphones. I don't know what size it is.. but other than that it's perfect.
Bruce B.
So, I've had my DEP-20 now for a week. I am very happy I bought it.
I shopped around for just the right digital piano for about three months. I finely chose the DEP-20 because it has far more for under $400.00 than anything else out there right now. The most important tones (digitized instrument sounds) are very good and it has way loads more of them that its competition. The same is true with everything else about the DEP-20. It has far more rhythms, far more demos, far more features and far more connectivity options in this price range.
Also, it has a very strong case that can stand up to being carried around to gigs and other things. The sheet music stand it comes with is built like the case as one thick, strong, large piece of plastic and that is something you usually only find on much more expensive pianos. It has two headphone ports on the front of the case and two speakers on top but also two more speakers on the underside of the case and three short legs to keep the underside speakers above a tabletop. Donner has thought of everything.
I have to admit I was skeptical at first about just how good a digital piano could be for under $400.00 but now that I have practiced and played on my DEP-20 everyday for a week I think of the DEP-20 now as a beginners dream come true. I highly recommend it.
Also, I want to say customer service at Donner is world class.
Mohamed S.
My daughter has been using this piano for more than a month, it has everything we need.
She has playing piano for around 2 years and she was ready for an upgrade, my eyes were on Yamaha P125 which is around double the price of the Donner DEP-20 with the same (or little less) functionalities. I am happy with my purchase.
What I like:
Great value, weighted keys, Tones & Polyphony (can deliver what P125 does), high quality sustain peddle included
What can be better:
Thickness; it is significantly thicker than other keyboards
Gael L.
Best customer service I've ever had online. Great product for great price.
Huan D.
The piano plays nicely and responsive, albeit the keys are a little light despite being advertised as hammer action. They mistakenly sent me the wrong item so I wasn't too happy about it. Customer service had some hiccups but if you are persistent with your contact they will solve your issue. I just wish they always have someone online to take your message. Communication is snail-pace due to opposite time zone.
Matt
First and foremost, for an electric piano at this price, its a great deal. I wanted a weighted 88 key keyboard/piano that plays like a real piano, and this does. I've had this piano for a few days now, and have been playing it a lot. I am very happy with this purchase and recommend it to anyone who is looking for an electric piano in this price range. The construction of this piano is a lot more durable than I was expecting it to be. I tried to put some info down below on the features I've noticed so far, I hope this helps anyone who reads it.
Why did I buy this piano: I bought this for my daughters who I am going to start giving lessons to. I have a cheaper Yamaha keyboard that was more for recording, and doesn't feel and play like a real piano, so I started shopping for something like this so my daughters will be able to get the idea of the feel of a acoustic piano. I didn't want to go too cheap in the hope that they stick with it, and I can get a few years out of it.
Speakers: The speakers are very clear, and do not seem to clip or scratch when turned all the way up. Even with the bass sounds, the speakers perform great. I've been keeping the volume at about 75%, and that's really all that's needed. The speakers have some great range and handle high end and low end really well. I've also noticed that nothing on the piano vibrates, hums or gives any annoying, unintended sound when the volume is up.
Headphones: There are 2 1/4 in headphones jacks in the front of the piano, which is nice so you're not looking behind it to plug them in when you want to play quietly. I'm playing with more studio quality headphones and the volume isn't clipping in the headphones, but that could be due to the type i'm using. I'm not sure how it will sound with earbud type headphones.
Weighted Keys: All in all, I'm happy with the weight and the pressure needed to press the keys. They may be a little heavier than the acoustic piano I grew up with, but they're really natural feeling. The keys themselves actually have some density to them, and don't feel like cheap, hollow plastic like many keyboards do. They do have felt at the base of the keys unlike many low cost keyboards.
Sound Effects: There are a lot, but I stick with the Grand Piano, or Bright Piano effect. Like many keyboards, most effects are unnecessary, but they're there if you need them. There are some decent strings, orchestra, and pads with this keyboard.
Sustain Pedal: The frame is plastic but the pedal itself is metal and feels really durable. It just has a 1/4 in jack and plugs in the back. No issues with mine, works as expected.
USB and MP3: I haven't used either of these yet, but plan to use the USB for recording on a DAW.
On board recording: This works great and is easy to use. I haven't messed with this a ton, but I don't think it will create a loop to play over, but I could be wrong. From what I've seen, the recording feature just records the whole song your playing, then you can play over it while replaying the track.
Recommendation: I'm giving it 5 stars and would recommend it to anyone looking in this price range. Its not going to play like a pristine $2000 electric piano, but at this price range and for what I'm doing with it, I'm very impressed with it.
Scott
This piano exceeded my expectations. I played on an acoustic piano for several years in school and recently decided I’d like to get back to it. My main purchasing decision was how the keys would feel compared to an acoustic piano. I definitely wanted something with weighted keys and hoped this would be good enough, and honestly I think the keys compare to a pricier digital keyboard — the keys themselves even have some texture to them, the black keys are pretty matte and don’t feel like cheap plastic.
I love that it came with a pedal, but it’s not the highest quality pedal. It has very little resistance when depressed.
I use over ear headphones with this and had to get one of those converter jacks. I don’t think the sound quality in the headphones is as good as the sound out of the speakers, but I don’t mind too much while practicing.
Amanda R.
What a great starter keyboard for my son who's learning piano. It came quickly in the mail and had an issue with one of the keys and part of the stand. The customer service was quick to understand the problem and overnight me replacement parts with instructional install videos. The keyboard is very much a starter keyboard, no bells and whistles, but it sounds great and does exactly what we need it to do.
MJ
We received a faulty DEP-20 & the return process is a nightmare. Donner customer service contact is absolutely abysmal - slow to non-existent & when they do finally get around to replying to your countless emails, they're sketchy, unhelpful, short on proper wording & give you the runaround. They actually tried to offer $30 for a repair that would cost $100s, no joke - what legit business acts as such?? We're still in the process of trying to obtain a RA number & our full refund after over 13 emails. Read many other customers experience the same abysmal customer service - Donner's statement "just in case you're not 100% satisfied. We've made the return and exchange process super easy" is a flat out lie.
Ruth C.
I bought my Donner keyboard on Amazon and I love it so much that I bought one from the Donner website for my grand kids. They love it too!
Scott M.
Great product (especially for it’s price point)!
Giovanna I.
I needed an electic piano for vocal practice and I am truly loving it !
clarence o.
Very nice keyboard for the price. The keys are weighted to match an acoustic piano.
And includes many features that make practicing fun.
Katie B.
Love this piano!
The weighted keys are fabulous. Feels just like the real thing. The sound is fabulous. Lovely deep bass when you get to the low notes. Goes plenty loud to be heard in a moderately sized room or club. Nice variety of instruments. The grand piano sound great and many others are very well done as well, such as the vibes, electric piano, harpsichord as well. And to get auto-accompaniment, a nice reverb, split keyboard setting, dual voice, a one-track recorder and a quality sustain pedal with it is the icing on the cake.
It's a little on the thick side, so make sure whatever you put it on is a little lower than normal, or you will stand to play. It is fairly heavy as well, but I suppose the fully weighted keys add to that.
All in all, for the price, I am blown away by this not-so-little keyboard. As a musician of many years, I am quite pleased and will definitely buy Donner products again thanks to their quality and price point.
